QHSLab, Inc. Addresses Critical Issues Raised at the State of Healthcare Summit
Healthcare is a rapidly changing landscape, and digital medicine and informatics are no longer an option but a mandate.
QHSLab is a clinical decision support system that combines AI-enhanced health risk assessments with medical guideline-based care recommendations for medical providers at the bedside and in non-face-to-face settings. QHSLab was designed to address prevention and provide physicians with the opportunity to improve clinical outcomes while sustaining their practice with ongoing, reimbursable revenue.
The delivery of healthcare is changing. The recent HIMSS State of Healthcare summit in Orlando, Florida, highlights the changing landscape since the onset of the COVID pandemic in 2020. The key takeaway stated succinctly by a panelist is this: "[Digital transformation] is no longer an option; it's a mandate.” Now more than ever, patients are demanding comprehensive care for their investment in healthcare. With insurance premiums and deductibles at all-time highs, value and positive peer reviews are some of the most critical points of consideration when booking an appointment with a provider. In addition, referrals are crucial for sustaining practices, and there's no better referral than word-of-mouth.
Unfortunately, the perception of "being just a number" at a practice can cause more damage than a primary care physician or practice manager realizes. Lauren Goodman, senior insight director at HIMSS, stated that "in a digitally enabled world, in a world where consumers are getting instant gratification, [so] we must keep this in mind when we innovate digital solutions. The newer generation wants to consume healthcare like they consume any other service [but] no one size fits all." So what can practices do to ensure that they maintain a positive experience for their patients and ensure that their online reviews and word-of-mouth referrals remain positive - while driving new patients?
We see both the patient and provider challenges. Patients demand more comprehensive care, while physicians struggle with burnout, large patient caseloads, compliance paperwork, and more. Reported findings from a survey of 350 physicians that was shared at the HIMSS State of healthcare is “...sadly, the results showed that for 69% of clinicians, increased digitization of healthcare increased stress, and 49% felt it increased their work burden.” Is there anything healthcare innovators can do to streamline the process and improve the provider-patient relationship without overwhelming physicians? One solution is comprehensive, digital, non-face-to-face monitoring of patient care - designed in tandem with physicians. QHSLab sees both sides of the provider-patient relationship and has created solutions that benefit both parties with the input of physicians on the design, functionality, and usability.
QHSLab offers patients easy-to-use digital health risk assessments that smartly identify health risks and areas to focus interventions through clinically validated reporting tools. Assessments include allergies and asthma, sleep disorders, mental health, pain, diet and nutrition, activity levels, and more. It allows for a better understanding of the factors that contribute to health and the focus to shift towards prevention. As an amenity for patients, it will enable them to understand their health over time and see improvements based on provider recommendations. These assessments are interactive without being burdensome for the physician and provide patients with extra attention and care, not typically seen outside of concierge practices.
With mental health concerns at an all-time high, QHSLab, Inc. has launched the "Q-Scale," a comprehensive mental health risk assessment that assesses a patient's "quality of life." High-risk patients are then flagged for further consultation. Q-Scale also includes an evaluation for pain and musculoskeletal health. Musculoskeletal health is at the forefront of prevention for other conditions. It has been a wide area of focus for healthcare technology investors because these conditions, once they advance, are expensive to treat. Physicians can now evaluate other conditions such as allergy and asthma management progress, medication monitoring and adherence, and allergen immunotherapy treatment, all in non-face-to-face billable encounters. In addition, there is a significant focus on preventive medicine and wellness-related conditions in the newest product launch, like identifying obstructive sleep apnea, an assessment for diet and nutrition, and tools for curbing tobacco and alcohol addictions through behavior change.
For physicians, QHSLab provides a snapshot of their patient population, in addition to individual patient reports. QHSLab reports can easily be imported to the patient's electronic record and catalog appropriate services for reimbursements under existing CPT codes. As a result, QHSLab saves time and money and provides better care for patients' investment in their healthcare while sustaining burdened primary care practices with ongoing revenue streams.